HR, occupational health and employee services · Practitioner
HR, occupational health and employee services: Planning and control
An appointment estimate may omit triage, records review, unsuccessful booking attempts and report completion. Short lead times become difficult to support when the clinical or advisory staff needed for the bid are also carrying an existing service workload. Working output: A pathway capacity check showing appointment work, supporting administration, review demand and the readiness evidence behind the offered service times.
35 min planned learning scope5 lesson sections5 knowledge questions
After this module you can …
- Explain the assumptions behind the pathway capacity check, distinguishing confirmed inputs from “appointment work”.
- Create the specific working output with concrete entries: A pathway capacity check showing appointment work, supporting administration, review demand and the readiness evidence behind the offered service times.
- Check the planning calculation for the pathway capacity check and record the decision affected by a changed assumption about “appointment work”.
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