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Hospitality · Foundation

Hospitality: Scope and decision

An attractive event proposal can depend on a venue hold, specialist supplier or key person whose availability has not been secured. Different release dates and approval responsibilities can make the promised guest experience less certain than the programme suggests. Working output: A hospitality dependency map connecting guest-facing promises to confirmed resources, decision dates and an owner for every unresolved essential commitment.

30 min planned learning scope5 lesson sections5 knowledge questions
Hospitality: Scope and decisionOrganise the case inputs for the hospitality dependency map by confirmed status and open questions about “guest-facing promises to confirmed resources”. · Create the specific working output with concrete entries: A hospitality dependency map connecting guest-facing promises to confirmed resources, decision dates and an owner for every unresolved essential commitment. · Check the example calculation behind the hospitality dependency map and assign the next decision about “guest-facing promises to confirmed resources”.LEARNING / IN PRACTICEHospitality: Scope and decisionOrganise the caseinputs for the…Create the specificworking output with…Check the examplecalculation behind the…Editorial study / Hospitality: Scope and decision
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WHAT YOU WILL TAKE AWAY

After this module you can …

  • Organise the case inputs for the hospitality dependency map by confirmed status and open questions about “guest-facing promises to confirmed resources”.
  • Create the specific working output with concrete entries: A hospitality dependency map connecting guest-facing promises to confirmed resources, decision dates and an owner for every unresolved essential commitment.
  • Check the example calculation behind the hospitality dependency map and assign the next decision about “guest-facing promises to confirmed resources”.

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