Justice, prisons and probation · Foundation
Justice, prisons and probation: Scope and decision
A well-designed service can still fail to begin when referrals, authorised access or institutional contacts are unresolved. Estate work and participant-facing provision require different pathways into the same institutional setting. Working output: A service pathway identifying the customer inputs, access confirmations and authorised decisions required before delivery can begin.
30 min planned learning scope5 lesson sections5 knowledge questions
After this module you can …
- Organise the case inputs for the service pathway by confirmed status and open questions about “the customer inputs”.
- Create the specific working output with concrete entries: A service pathway identifying the customer inputs, access confirmations and authorised decisions required before delivery can begin.
- Check the example calculation behind the service pathway and assign the next decision about “the customer inputs”.
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