Digital transformation · Practitioner
Digital transformation: Planning and control
A delivery milestone can be achieved while staff guidance, support and decision ownership remain unfinished. A training plan alone does not demonstrate that the intended users can complete their work or that operations is ready to sustain the changed process. Working output: An adoption evidence plan showing user preparation, operational support, a representative task and the acceptance decision confirming readiness for everyday service use.
35 min planned learning scope5 lesson sections5 knowledge questions
After this module you can …
- Identify the proposition the adoption evidence plan needs to support, with particular attention to “user preparation”.
- Create the specific working output with concrete entries: An adoption evidence plan showing user preparation, operational support, a representative task and the acceptance decision confirming readiness for everyday service use.
- Check the planned effort for the adoption evidence plan and assign the outstanding evidence decision concerning “user preparation”.
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